ROCKET CHAT ADMIN PANEL -- Push notifications not working when click on Send Test Push

Question

Rocket.Chat app version: 3.2.0 (223)
Rocket.Chat server version: 0.72.3  
Device: iPhone 7/iOS 12.1

I have done all the setup mentioned in below link.

https://rocket.chat/docs/administrator-guides/notifications/push-notifications

But every time I click on Send a test Push I got an error saying There are no tokens for this user

Also, I have checked View Logs while logging in to the app.

Push: Got push token from the app: {
    token: {
        apn: '45a24c27b9a1029da2c06f0ddbe99dbf6ec072988ffe260fa764d1f5eb2c4d47'
    },
    userId: 'eiBnnCawfhfpBxKFD',
    id: '2661F96CFB3B4A51866E0FD468759152',
    appName: 'com.resellcalendar',
    metadata: {}
}

All the data seems to be sent properly.

Note: I am checking with my own server

You can set debug or production to false depending on which one you're testing, then restart the server. So keep debug on true and set production to false if you're testing with debug. — simple_code, Jan 16 '19 at 12:07
And I presume you have recompiled the mobile apps with your own certificates from your own Apple and Google accounts, correct? — Gabriel Engel, Jan 17 '19 at 14:02
I had the same problem - solev it through installing the app from Google Playstore. Before I had installed the app from F-Droid. That's annoying — void, Jun 12 '20 at 22:55

score 0 · Answer 1 · answered Oct 19 '21 at 13:01

0

If you work on own chat implementation on mobile, probably you should register your token to receive push notifications

Post request

api/v1/push.token

with body

type : "gcm"/"apn" (android/ios)

value: "authToken" from login

appName:"Main"

answered Oct 19 '21 at 13:01

Andrew Barabash

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ROCKET CHAT ADMIN PANEL -- Push notifications not working when click on Send Test Push

1 Answers1