Firebase Crashlytics not reporting crashes when manually enabled

Question

Crashlytics works just fine without opt-in reporting. But it stops reporting anything as soon as I set up opt-in reporting according to the tutorial.

Specifically, I added the following content to AndroidManifest.xml

<meta-data
    android:name="firebase_crashlytics_collection_enabled"
    android:value="false" />

And I added the following into the onCreate:

 Fabric.with(this, Crashlytics())

With a debugger, I am sure that the above line has been executed.

However, nothing is reported to the Crashlytics. Instead, the logger gives the following,

D/Fabric: Falling back to Crashlytics key lookup from Manifest
D/Fabric: Falling back to Crashlytics key lookup from Strings
D/Fabric: Generating Crashlytics ApiKey from google_app_id in Strings
D/Fabric: Using AdvertisingInfo from Preference Store
D/Fabric: Falling back to Crashlytics key lookup from Manifest
D/Fabric: Falling back to Crashlytics key lookup from Strings
D/Fabric: Build ID is: ...
D/CrashlyticsCore: Crashlytics is disabled, because data collection is disabled by Firebase.
D/Fabric: Initializing io.fabric.sdk.android:fabric [Version: 1.4.6.29], with the following kits:
    com.crashlytics.sdk.android:crashlytics [Version: 2.9.7.29]
    com.crashlytics.sdk.android:beta [Version: 1.2.10.27]
    com.crashlytics.sdk.android:answers [Version: 1.4.5.29]
    com.crashlytics.sdk.android.crashlytics-core [Version: 2.6.6.29]
D/Fabric: Not fetching settings, because data collection is disabled by Firebase.
D/Fabric: Falling back to Crashlytics key lookup from Manifest
D/Fabric: Falling back to Crashlytics key lookup from Strings
D/Fabric: Build ID is: ...
D/Fabric: Analytics collection disabled, because data collection is disabled by Firebase.
D/Fabric: Could not get parcel from Google Play Service to capture AdvertisingId
D/Fabric: Could not get parcel from Google Play Service to capture Advertising limitAdTracking
D/Fabric: AdvertisingInfo not present
D/Fabric: Asychronously getting Advertising Info and storing it to preferences

I have noticed this interesting line: D/CrashlyticsCore: Crashlytics is disabled, because data collection is disabled by Firebase. which is probably the cause of the issue. Yet I can't find any information about this log.

I am experiencing exactly the same problem, and it seems that is is a bug in version 2.9.7. With that version if Crashlytics is disabled in manifest it is not possible to enable it programmatically. Using 2.9.6 the same code works perfectly. — gxcare, Dec 12 '18 at 00:15
@gicci Downgrading to 2.9.6 made it work! You should write this as an answer and I will accept it :) Thank you! — Null, Dec 12 '18 at 12:10
Make sure for meta tags first then upgrade, in my case the code was too old and meta tag was false. — Alok Vishwakarma, Jun 21 '21 at 04:56

score 14 · Accepted Answer · answered Dec 12 '18 at 20:20

14

There is an issue with Firebase Crashlytics 2.9.7 preventing opt-in reporting as described in the documentation to work: the start of Crashlytics from code will not be performed. For the time being downgrading to 2.9.6 will enable your code to work properly.

answered Dec 12 '18 at 20:20

gxcare

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Man this drove me crazy – FrankMonza Dec 19 '18 at 08:34
It was the same for me until I saw this question here. Anyway the bug was confirmed also by Firebase support which I contacted. – gxcare Dec 20 '18 at 13:06
4

is this solved in 2.10.1? As I am still facing the issue – Ravi Yadav Aug 22 '19 at 09:37
I face same with 2.10.1. Downgrading to 2.9.6 fixes the issue. Could it be that the bug only appears in more recent created firebase projects? We have an old project that works with 2.10.1 but our new project only works with 2.9.6 – lilienberg Sep 02 '19 at 13:43

score 2 · Answer 2 · answered Jan 27 '20 at 09:00

Please follow this answer https://stackoverflow.com/a/59906454/6743289

For those wish to use crashlytics for their android app who haven't been using crashlytics of fiber.io, there are certain changes in the way you FirebaseApp is initialized which you will find in the above link.

score 1 · Answer 3 · edited Jan 11 '20 at 07:31

1

Use following dependencies for android.
Paste it into build.gradle app:

implementation('com.crashlytics.sdk.android:crashlytics:2.9.6@aar') {
transitive = true
}

Upgrade it from 2.9.5 to 2.9.6.
It works for me.

edited Jan 11 '20 at 07:31

סטנלי גרונן

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answered Jan 10 '20 at 19:49

GIRIRAJ NAGAR

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score 0 · Answer 4 · edited Dec 11 '18 at 13:32

0

Add this line into Application class

Fabric.with(this, Crashlytics())

edited Dec 11 '18 at 13:32

AskNilesh

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answered Dec 11 '18 at 13:30

vandana patel

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Hi, thank you for your reply but I have already added this into the `onCreate` of my activities and I can confirm that this line is executed, as I have mentioned in my question. – Null Dec 11 '18 at 23:23

score 0 · Answer 5 · answered Dec 23 '18 at 06:19

0

Crashlytics 2.9.8 has been released which fixes the bug. I've tested to confirm. The changelog:

2.9.8 December 21, 2018

Fixed bug with firebase_crashlytics_collection_enabled flag that erroneously disabled data collection under some circumstances.

answered Dec 23 '18 at 06:19

TalkLittle

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Facing the issue in 2.10.1 . I am testing using this line 'Crashlytics.getInstance().crash();' – Ravi Yadav Aug 22 '19 at 09:42
@DKV yes it worked after some delay. I was facing difficulty in multi module app. – Ravi Yadav Jan 24 '20 at 09:07
@Ravi Yadav: for me debug build working perfectly. But not the release – DKV Jan 24 '20 at 09:43
@DKV invited you to chat – Ravi Yadav Jan 24 '20 at 09:52

score 0 · Answer 6 · answered May 26 '21 at 13:40

Initialization of app is not mentioned anywhere to get crashlytics report on our console!

Step 1. First follow the official doc's link to include all dependencies as it is given there and setup your firebase app through firebase console.

Step 2. Now do the following initialization in your base application class or base activity class.

FirebaseApp.initializeApp(getApplicationContext()); FirebaseCrashlytics.getInstance().setCrashlyticsCollectionEnabled(true); Now clean you project and do some force crash for few times, you should be able to see your crashlytics report on your firebase console

score 0 · Answer 7 · answered Mar 16 '23 at 16:50

0

I had the same issue. I followed Test Your Crashlytics implementation to debug the issue.

Setting FirebaseCrashlytics.getInstance().setCrashlyticsCollectionEnabled(true) fixed the issue, even though I expected it to be doing that by default

answered Mar 16 '23 at 16:50

leo

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score 0 · Answer 8 · edited Aug 14 '23 at 08:01

0

If you are done add dependency and other steps still not working means you can turn on your internet then try to crash it will be report into the firebase dashboard.

edited Aug 14 '23 at 08:01

starball

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answered Aug 14 '23 at 06:30

Mahendren Mahisha

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Firebase Crashlytics not reporting crashes when manually enabled

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