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I am using Uipath Enterprise Trial latest edition on a remote Windows Server 2008R2 Standard. I am trying to connect a robot to orchestrator community edition and I am getting the following error when I click on connect to connect the robot:

"An error occurred while sending the request"

  • I added the machine correctly and I created a robot attached to it.
  • I double checked my credentials and there is no error
  • I verified the machine key and it is also correct
  • I checked the Uipath service robot and it is running.
  • I restarted the robot and the error persists

To be noted: - I did not use orchestrator Enterprise edition because the installation requirements need approval from the security and IT team (Pending) - I tested using Uipath Enterprise Studio with orchestrator community edition on my personal computer and it works fine. - My orchestrator and my robot version are both 2018 hence compatible

Did anyone have a similar issue and can assist me on this?

Please let me know if there is anything else I need to clarify.

Olfa Fdhila
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  • Does your machine have the [required updates](https://studio.uipath.com/docs/software-requirements) needs for a 2008R2 server? – MUlferts Nov 20 '18 at 17:33
  • I will check it out and let you know. Thank you for you comment MUIferts – Olfa Fdhila Nov 20 '18 at 17:48
  • Hello @MUlferts . Yes I have all the updates. I actually had no problem installing studio. The issue arises only when I try to connect a robot. – Olfa Fdhila Nov 21 '18 at 04:53

1 Answers1

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I just checked with the system admins. Firewall is blocking cloud redirection on my machine and that is the reason behind the error

Olfa Fdhila
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