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When i check site speed using PageSpeed Insights

I am not able to see result and get error message like below :

Lighthouse: FAILED_DOCUMENT_REQUEST. Lighthouse was unable to reliably load the page you requested. Make sure you are testing the correct URL and that the server is properly responding to all requests. net::ERR_TIMED_OUT.

I already added right URL of the site. URL : https://localandinterstateremovals.com.au/

Please any one help me.

Nabeel Khan
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Heena
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    have you solved it? we're having the same problem. – subroutines Jan 22 '19 at 23:03
  • I've also this issue. I deactivated all plugins and checked in page speed and seems its working. Then I tried activating each plugin and run page speed . While doing this I understand that WP Super Cache was causing the issue. I removed the plugin and cleared all cache folder manually and reinstalled and the issue fixed. – Kiran RS Nov 16 '20 at 13:51

2 Answers2

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This issue is quite often reported by many users.

It occurs because of the following issues:

  1. Unresponsive server
  2. Unstable internet connection.

Please try to rerun the test then it will work.

For more clear and better result follow instructions in this link.

Hashmat
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  • You're quite right, most tools I depend on for website performance check failed with no errors except Chrome Builtin Lighthouse, produced a **502 - Bad Gateway** – Leslie Nyahwa Sep 07 '20 at 14:28
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I think you site has problem with SSL (I use Cyberpanel Let's Encrypt SSL) Wait some days later, fix SSL, problem will be solved

Phạm Thanh Tùng
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