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The preview link created in IBM Watson Assistant is not working https://assistant-chat-eu-gb.watsonplatform.net/web/public/3d262aef-38e5-476e-87f8-6c0177f1c72a

But works perfectly with the Slack. Can anyone help me to sort out this issue?

Vidyasagar Machupalli
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Captureca
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  • Add more context to your question. Right now I don't understand what you are asking. – data_henrik Nov 11 '18 at 11:13
  • In Watson assistant, there is an option for Preview Link Integration. On saving it, we get a preview URL... Using that URL we can chat with the assistant Bot. Example https://assistant-chat-eu-gb.watsonplatform.net/web/public/3d262aef-38e5-476e-87f8-6c0177f1c72a But on going this link its generate an error "assistant-chat-eu-gb.watsonplatform.net’s server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN" – Captureca Nov 11 '18 at 12:55
  • @Captureca Did you create the Watson Assistant service in London region? – Vidyasagar Machupalli Nov 13 '18 at 16:00
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    Issue Solved changed the url by eu-gb to us-south – Captureca Nov 14 '18 at 08:31

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Finally, I have able to resolve the issue by simply changing the URL by eu-gb to us-south. Old URL with issue

https://assistant-chat-eu-gb.watsonplatform.net/web/public/3d262aef-38e5-476e-87f8-6c0177f1c72a

New URL

https://assistant-chat-us-south.watsonplatform.net/web/public/3d262aef-38e5-476e-87f8-6c0177f1c72a

Please the discussion in IBM Community https://developer.ibm.com/answers/questions/479867/watson-assistant-visit-url-or-preview-link-is-not.html

Captureca
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