How to add 2 DKIM records when they are both sendgrid. Klaviyo and Sendgrid

Asked Nov 08 '18 at 22:30

Active Mar 19 '19 at 05:28

Viewed 2,678 times

We use Sendgrid to send out emails directly from our website. the record is

s1._domainkey.xxx.com s1.domainkey.uxxxxx.wxxx.sendgrid.net.
s2._domainkey.xxx.com sx.domainkey.uxxxxx.wxxx.sendgrid.net.

We also use Klaviyo which also uses sendgrid. They want their records to be...

s1._domainkey.xxx.com s1.domainkey.u161779.wxxx.sendgrid.net
s2._domainkey.xxx.com s2.domainkey.u161779.wxxx.sendgrid.net

How do I add both records? Thank you for looking at this.

UPDATED WITH ANSWER

For the Klaviyo CNAME records

change CNAME send to CNAME send.k (any letter will work)

change CNAME s1._domainkey to s1._domainkey.k

change CNAME s2._domainkey to s2._domainkey.k

There is an unlimited combination of ways you could do the above. This was just the approach that I used.

edited Mar 19 '19 at 05:28

asked Nov 08 '18 at 22:30

Billy

Hey @Billy, have you been able to manage it? I've got the same problem. Thanks. – Davebra Mar 18 '19 at 22:50
Yes updating comment above. – Billy Mar 19 '19 at 05:22
@billy I have a similar problem but no record that starts with CNAME send. What were the original three records? – Matijs van Zuijlen May 24 '22 at 11:11
3

I just had a nice chat with SendGrid support and they suggested using a custom DKIM selector: https://docs.sendgrid.com/ui/account-and-settings/how-to-set-up-domain-authentication#using-a-custom-dkim-selector – Matijs van Zuijlen May 24 '22 at 11:48

0 Answers0