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Let me be clear - I'm trying to do this using Twilio STUDIO - not coding. I have a complete IVR built and working, but I can't figure out how to save the selections the caller inputs (DTMF). Is there a simple plugin or addon that can save user input?

stvgrc
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  • @philnash can you help? – stvgrc Nov 01 '18 at 14:43
  • Oops, sorry I didn't see this notification until now. I think Matt's answer below is correct, Studio can't save things itself, so if you want to store the selections of a user you will need to make a request to your own server with a Function or HTTP request. – philnash Nov 13 '18 at 06:55

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I assume you are talking about 'split based on keys' this will let you change menus, call etc when a user presses a key? Have a read of the tutorial. However, if you are trying to save the data, you would need to use a http request or write a function. Both involve coding.

Matt.
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