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Amazon Connect CTI Adapter in Salesforce App Exchange unable to install in salesforce

this app can't be installed. there are problems that prevent this package from being installed. wrong type for the attribute

Click Here To Check the error

sandeep kumar parukoti
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1 Answers1

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You have to go into the setting in SFDC and check the “omni-channel” box

1.From Setup, enter Omni-Channel Settings in the Quick Find box, then select Omni-Channel Settings. 2.Select Enable Omni-Channel. 3.Click Save.

sandeep kumar parukoti
  • 21
  • 2