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I have a C# bot project developed in Visual Studio which runs successfully on a bot emulator in desktop. This project was published to Azure. The same bot wouldn't work in web chat or in the "Test in Web Chat" window in Azure portal. It always replies with - couldn't send retry and showing there was an error sending this message to your bot: http status code internalservererror error message. Could someone please help me out.

Preethi
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  • Is the `Messaging endpoint` in the settings same with the one in the bot emulator? – Joy Wang Oct 03 '18 at 09:21
  • In Bot emulator i tried with localhost URL in message endpoint added published URL – Preethi Oct 03 '18 at 10:24
  • Refer to this [post](https://stackoverflow.com/questions/49144699/there-was-an-error-sending-this-message-to-your-bot-test-in-web-chat) to troubleshoot. – Joy Wang Oct 03 '18 at 10:55
  • Thanks for quick reply Joy. Now Bot is working in Azure webchat but same endpoint URL not working in my Bot emulator got "The bot is remote, but the service URL is localhost. Without tunneling software you will not receive replies error message . Please help .my end point URL is https://chatbotXXXXXXXXXXXXXX.azurewebsites.net/. I used this URL in emulator but not working – Preethi Oct 03 '18 at 10:55
  • See if this [post](https://stackoverflow.com/questions/46423040/bot-is-remote-but-callback-url-is-localhost) helps. – Joy Wang Oct 03 '18 at 10:59
  • am not sure about this example. i need to use only localhost URL in local Bot emulator? published URL not work in local Bot? – Preethi Oct 03 '18 at 11:00
  • Let us [continue this discussion in chat](https://chat.stackoverflow.com/rooms/181215/discussion-between-preethi-and-joy-wang). – Preethi Oct 03 '18 at 11:09
  • May be this [link](https://github.com/Microsoft/BotFramework-Emulator/issues/421#issuecomment-377553549) helps. – Joy Wang Oct 03 '18 at 11:09

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