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we can not listen to the conference earlier if it could.

the code fragment used is this

client.addEventListener('callStatus', evt => {
  if (!call || call.callId === evt.call.callId) {
    output(`callStatus event received. reason: ${evt.reason}, state: ${evt.call.state}`);
    call = evt.call;
    convList.disabled = !call.isRemote && call.isEstablished;
    enableVideo.disabled = !(!call.isRemote && call.isEstablished);
    enableScreenShare.disabled = !(!call.isRemote && call.isEstablished);
    enableRecording.disabled = !(!call.isRemote && call.isEstablished);
    // Set local video stream
    localVideo.src = call.localVideoUrl || '';
    // Enable video checkbox
    if (call.isEstablished) {
      //remoteAudio.src = call.remoteAudioUrl.substring(5);
      remoteAudio.src = call.remoteAudioUrl;
      // Set remote video streams (up to two in this example)
      if (call.participants && call.participants.length > 0) {
        remoteVideo1.src = call.participants[0].videoUrl;
      }
      if (call.participants && call.participants.length > 1) {
        remoteVideo2.src = call.participants[1].videoUrl;
      }
    } else {
      remoteAudio.src = '';
      remoteVideo1.src = '';
      remoteVideo2.src = '';
    }
  }
});

We need to know if something changed in the last month since it previously works

Desh Bourne
  • 23
  • 4
  • Nothing has changed in the last couple of months. Back in May it was announced that remoteAudioUrl (and the corresponding videoUrls) are being deprecated. You should use remoteAudioStream now. But having said that, the remoteAudioUrl is still working now. I just tested the direct call and group call examples at https://plnkr.co/edit/STMZA8?p=preview and https://github.com/circuit/circuit-sdk/blob/master/examples/js/groupcall.html#L200. Both work. The direct call still uses the url whereas the group call example uses remoteAudioStream. Do you get a remoteAudioUrl at all? – Roger Urscheler Sep 29 '18 at 11:29
  • you would not have an example in javascript without using framework like vue.js or angular.js – Desh Bourne Sep 29 '18 at 19:04
  • "remoteAudioStream":{}, the is object is empty "remoteAudioDisabled":false, "remoteAudioStream":{}, "remoteAudioUrl":"blob:https://arsacademia.com/76bcd79a-8bc3-4a57-8857-c0f32e53903a", "remotelyMuted":true, "remoteVideoDisabled":false, – Desh Bourne Sep 29 '18 at 19:39
  • The groupCall example listed above in the github link is plain javascript, no vue or angular. As mentioned this group call example already uses the new remoteAudioStream, but you can easily change that line to set the src attribute to remoteAudioUrl instead of the srcObject to remoteAudioStream. The remoteAudioStream should be a valid stream object and the remoteAudioUrl should be a blob. – Roger Urscheler Oct 01 '18 at 00:18
  • Roger we can not listen to the audio of the conference when previously this worked in sandbox we are testing here https://arsacademia.com/academia/mod/circuit/circuit-sdk/dialout.php?nombre=English%20Life – Desh Bourne Oct 01 '18 at 21:31
  • we use the github example that you gave us with our credentials and we can not hear. https://arsacademia.com/academia/mod/circuit/circuit-sdk/testing.html We believe that you have some problem with the United States Tenant – Desh Bourne Oct 01 '18 at 22:58
  • Ok after looking at your code and testing this on a production I got to the bottom of it. Circuit added a feature to join conferences muted by default which is on by default. Just turned that off for your tenant, can you check now? An alternative would be to unmute yourself right after starting (or joining) the conference. Note: When running your code I observed throttle warnings which means too many API calls are made in a short time (a loop). This is probably caused by the getUsersById in the conversationInjector. You should try to cache the users in your app and only fetch new users. – Roger Urscheler Oct 02 '18 at 13:36
  • Also, this setting can be changed by a tenant admin in Administration>Conferences. – Roger Urscheler Oct 02 '18 at 13:53
  • We just realized this by reviewing the call object. thank you very much – Desh Bourne Oct 03 '18 at 14:29

0 Answers0