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In Magento 2.2.2 I have sent shipment mails for more than 10 orders, but for some orders there is no ship option showing on top right, how can I fix the issue?

TylerH
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Megha Pd
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2 Answers2

1

It happens in case your product does not have any weight. When I product does not have any weight assigned it becomes a virtual product and virtual products cannot be shipped.

shivanisdev
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0

In my case this happened when the shipping method in the orders table did not have the correct shipping method format. It should be

shippingcarriername_shippingmethod
user2965205
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