How to give the response if the user give unknow intent name in alexa

Question

I created PHP webhook and used https service to call the intent response, but when user says unknow intent name it must give the response sorry.

but I didn't get the response.

My code

if(intent->name="name of intent") {
   echo response
}
else if(intent->name="name of intent") {
   echo response
}
else{
   echo response
}

But I'm not getting into else part

Add the request JSON generated and some actual code to look upon. — johndoe, Sep 19 '18 at 13:53
if i use "WHAT WAS THAT" then it is going to else part but when i call "xyz" it is not showing any response. — b PRASANTH, Sep 19 '18 at 14:08

score 0 · Accepted Answer · answered Sep 25 '18 at 06:56

In your code:

if(intent->name="name of intent") {
   echo response
}
else if(intent->name="name of intent") {
   echo response
}
else{
   echo response
}

you are using "=" instead of "==" and hence it never goes to else part.

edited code:

if(intent->name=="name of intent") {
   echo response
}
else if(intent->name=="name of intent") {
   echo response
}
else{
   echo response
}

1 Answers1