Aramex rate calculator API returns ERR52 - Service Offering Unavailable for zip code

Question

I'm trying to integrate Aramex rate calculator API for my e-commerce system for Local delivery service and I'm getting this error.

 [Code] => ERR52
 [Message] => OriginAddress - Service Offering Unavailable for zip code (01300)

And

[Code] => ERR52
[Message] => DestinationAddress - Service Offering Unavailable for zip code (80000)

My code:

$params = array(
    'ClientInfo'            => array(
                                'AccountCountryCode' => 'LK',
                                    'AccountEntity' => 'CMB',
                                    'AccountNumber' => 'xxxxxxxxx',
                                    'AccountPin' => 'xxxxxx',
                                    'UserName' => 'xxxxx@xxxx.xxx',
                                    'Password' => 'xxxxxxx',
                                    'Version' => 'v1.0'
                            ),

    'Transaction'           => array(
                                'Reference1'            => '001' 
                            ),

    'OriginAddress'         => array(
                                'Line1'                 => 'Arimac Digital',
                                'Line2'                 => '6th Lane',
                                'Line3'                 => 'Kollupitiya',
                                'City'                  => 'Colombo',
                                'PostCode'              => '01300',
                                'CountryCode'               => 'LK'
                            ),

    'DestinationAddress'    => array(
                                'Line1'                 => 'Mr. Lakshitha',
                                'Line2'                 => '6th Lane',
                                'Line3'                 => 'Karapitiya',
                                'City'                  => 'Galle',
                                'PostCode'              => '80000',
                                'CountryCode'           => 'LK'
                            ),
    'ShipmentDetails'       => array(
                                'PaymentType'            => 'C',
                                'ProductGroup'           => 'DOM',
                                'ProductType'            => 'PPX',
                                'ActualWeight'           => array('Value' => 0.2, 'Unit' => 'KG'),
                                'ChargeableWeight'       => array('Value' => 0.2, 'Unit' => 'KG'),
                                'NumberOfPieces'         => 1
                            )
);

$soapClient = new SoapClient('aramex-rates-calculator-wsdl.wsdl', array('trace' => 1));
$results = $soapClient->CalculateRate($params);

First I thought, this is because, local deliveries are not supported in my country (Sri Lanka) by aramex. But, from their website, I can calculate the rates between places inside my country without any error.

Can anybody tell me, whether I'm adding all the parameters correctly ? Is there any additional parameters needed ?

I think you should check serviceability on that zip-code using serviceability endpoint. — Pushpendra Kumar, Nov 15 '18 at 06:59

score 2 · Answer 1 · answered Dec 12 '18 at 17:09

2

The product type used is wrong, you will need to use ONP as PPX is for priority parcel express.

answered Dec 12 '18 at 17:09

Vibin Valsalan

21
2

I tried that too. Then I get this error. `[Message] => Failed to get rate` – Tharindu Thisarasinghe Dec 13 '18 at 03:39
please provide account number, so i can check in the server for your failed requests – Vibin Valsalan Dec 15 '18 at 05:42
The account number I got was 160911855. I'm not sure if posting this, is a security concern for my account though. – Tharindu Thisarasinghe Dec 15 '18 at 10:12

score 0 · Answer 2 · answered Nov 15 '18 at 06:49

0

Try not to use postcode while calculating the the price

   'DestinationAddress' => array(
                        'Line1' => 'Mr. Lakshitha',
                        'Line2' => '6th Lane',
                        'Line3' => 'Karapitiya',
                        'City' => 'Galle',
                        //      'PostCode'              => '80000',
                        'CountryCode' => 'LK'
                    ),

answered Nov 15 '18 at 06:49

sufyan

19
3

This is regarding domestic shipping. So, how to calculate without postcode ? – Tharindu Thisarasinghe Dec 15 '18 at 10:14

score 0 · Answer 3 · answered Jun 03 '19 at 05:33

{
"OriginAddress": {
    "Line1": null,
    "Line2": null,
    "Line3": null,
    "City": "Colombo",
    "StateOrProvinceCode": "",
    "PostCode": "01300",
    "CountryCode": "LK",
    "Longitude": 0.0,
    "Latitude": 0.0,
    "BuildingNumber": null,
    "BuildingName": null,
    "Floor": null,
    "Apartment": null,
    "POBox": null,
    "Description": null
},
"DestinationAddress": {
    "Line1": null,
    "Line2": null,
    "Line3": null,
    "City": "Galle",
    "StateOrProvinceCode": "",
    "PostCode": "80000",
    "CountryCode": "LK",
    "Longitude": 0.0,
    "Latitude": 0.0,
    "BuildingNumber": null,
    "BuildingName": null,
    "Floor": null,
    "Apartment": null,
    "POBox": null,
    "Description": null
},
"ShipmentDetails": {
    "Dimensions": null,
    "ActualWeight": {
        "Unit": "kg",
        "Value": 5.0
    },
    "ChargeableWeight": {
        "Unit": "kg",
        "Value": 5.0
    },
    "DescriptionOfGoods": null,
    "GoodsOriginCountry": null,
    "NumberOfPieces": 1,
    "ProductGroup": "DOM",
    "ProductType": "ONP",
    "PaymentType": "P",
    "PaymentOptions": null,
    "CustomsValueAmount": null,
    "CashOnDeliveryAmount": null,
    "InsuranceAmount": null,
    "CashAdditionalAmount": null,
    "CashAdditionalAmountDescription": null,
    "CollectAmount": null,
    "Services": "",
    "Items": null,
    "DeliveryInstructions": null,
    "AdditionalProperties": null,
    "ContainsDangerousGoods": false
},
"PreferredCurrencyCode": "LKR",
"Transaction": null

}

I have added the sample code , this should be working. You will get Failed to Get Rate , if the rates are not defined.

Aramex rate calculator API returns ERR52 - Service Offering Unavailable for zip code

3 Answers3