I have an crash issue with one of our customers, and I managed to acquire the logs with adplus -pmn
utility, running in monitor mode so that it monitors the process during the crash.
Once I inspected the dump, it shows me the following:
WARNING: Frame IP not in any known module. Following frames may be wrong
The dump file has an access violation. But the callstack only has functions from IE javascript engine.
I am trying to get the correct callstack, and I noticed this article from 2011 that explains the virtual address space in windows, and apparently my program is in another address space.
Any approach on getting the call stack from this crash?
Highly appreciate it.