I am trying to raise a support ticket with IBM Cloud Support in regards to the Watson Assistant. I can create tickets with no issue, however, I am unable to view the support ticket from the console and therefore, can't communicate with the support team... When I click to view my support tickets, I am redirected to the regular dashboard.
How can I get in contact with support for IBM Cloud?
The process to get support and to view support tickets is described in the IBM Cloud documentation. The docs also have information about how to contact the support team, e.g., to escalate a ticket. That information includes a phone number and a link to a chat option.
Watson Assistant is under Platform as a Service within IBM and a ticket can be generated from here as well.
