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I have a problem. How can I get available types of tickets

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and type of certain ticket to make field to update type through API ?

When I get info about a ticket I get this just as plain text

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hassan
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Dmitry Panov
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1 Answers1

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That's because you are making a GET request to view the details of a ticket. That will display the type which the ticket belongs to.

You need to make a GET request to list all the ticket fields. Refer.

Then if you want to create a ticket with a specific type, mention one of the values you got from the above GET request for ticket fields and create a ticket.

This should help!

HS_
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