How to install MicroStrategy 10.4 on Windows Server with HotFix

Question

We’d like to install MicroStrategy 10.4 on Windows Server 2016.

I understand 10.4 should be patched at least Hotfix 5 for Windows Server 2016.

If my understanding is correct, should we apply from Hotfix 1 to 5, all hot fix, one by one ? Or only apply Hotfix 5, if it’s cumulative?

We’ve already tried applying only HotFix7, but can’t avoid component error when installed MicroStrategy Developer.

Highly appreciated any of your advice.

Answer 1

Sorry, I confirmed the HotFix was cumulative. The component error why I was doubt about it's not cumulative, was due to product bug below;

KB37106: "Failed to load control 'msiObjectExplorer' from M3OBJEXP.OCX" error message appears when launching MicroStrategy Developer 9.4.x and 10.x https://community.microstrategy.com/s/article/KB37106-quot-Failed-to-load-control-msiObjectExplorer-from?ui-force-components-controllers-recordGlobalValueProvider.RecordGvp.getRecord=1&r=8

Just for your information, we successed to install MicroStartegy 10.4 on Windows Server 2016 as follows;

1. Install MicroStrategy 10.4
2. Apply HotFix 7 (Latest hotfix at that time)
3. Re-install DHTMLEd.ocx to avoid Developer error, according KB37106 mentioned above.

Best Regards.