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Would you like to know if it is possible to store the conversations between Kaizala Groups and Participants, if it is possible to store the messages?

Rodrigo Leite
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1 Answers1

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Kaizala Pro subscription allows organizations to store/backup Org group conversations. Tenant Admin for Org can enable data retention for your Org groups using Kaizala Management Portal.

  1. Sign-In to Kaizala Management Portal
  2. Open Settings page
  3. If you are Tenant Admin, you will find option to enable ‘Data retention for all org groups’
Kaizala Developer Support
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