Tomtom webfleet order api gives 40 general error

Question

I am trying to insert a destination order using action=insertDestinationOrder I am using POST method with all required parameters, but keep getting

{
    "errorCode": 40,
    "errorMsg": "general error"
}

I have checked using postman too. But still same.

Below is the request using python requests package.

import requests

url = "https://csv.telematics.tomtom.com/extern"

payload = "orderid=TO0049&country=DE&city=Cologne&latitude=50974519&ordertype=delivery%20order&zip=50735&longitude=6977319&street=Am%20Niehler%20Hafen%20%26%20Stapelkai%2C%2050735%20Cologne%20(Niehl)&account=XXXX&username=XXXX&password=XXXX&apikey=XXXX&lang=en&action=insertDestinationOrder&ordertext=Am%20Niehler%20Hafen%20%26%20Stapelkai%2C%2050735%20Cologne%20(Niehl)&useUTF8=true&outputformat=json"
headers = {
    'content-type': "application/x-www-form-urlencoded"
    }

response = requests.request("POST", url, data=payload, headers=headers)

print(response.text)

Need some help.

You probably need some token to seperate the url and the payload, normally a `?`: — Nordle, Aug 13 '18 at 12:35
@Nordle, I have checked, now getting 405 method not found error — Mohd Shoaib Sayyed, Aug 13 '18 at 12:40
The error means that you are attempting to pass back a file that does not have the necessary permissions on the server to receive Post information from another script. — Nordle, Aug 13 '18 at 12:42
@Nordle, Thts right, But tomtom webfleet api suggests same format for creating orders. — Mohd Shoaib Sayyed, Aug 13 '18 at 12:43
Below is the link to api https://telematics.tomtom.com/static/help/webfleet-connect/en_gb/index.htm#insertDestinationOrderExtern.htm — Mohd Shoaib Sayyed, Aug 13 '18 at 12:44
My bad, ordertype was supposed to be a nonnegative integer and i was passing char. Now order got created using API. — Mohd Shoaib Sayyed, Aug 13 '18 at 12:49

score 0 · Answer 1 · answered Aug 13 '18 at 12:33

Try adding a ? to the end of the url, or to the start of the payload:

url = "https://csv.telematics.tomtom.com/extern?"

or

payload = "?orderid=TO0049&country=DE&city=Cologne&latitude=50974519&ordertype=delivery%20order&zip=50735&longitude=6977319&street=Am%20Niehler%20Hafen%20%26%20Stapelkai%2C%2050735%20Cologne%20(Niehl)&account=XXXX&username=XXXX&password=XXXX&apikey=XXXX&lang=en&action=insertDestinationOrder&ordertext=Am%20Niehler%20Hafen%20%26%20Stapelkai%2C%2050735%20Cologne%20(Niehl)&useUTF8=true&outputformat=json"

Tomtom webfleet order api gives 40 general error

1 Answers1