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Similar question for mac Pritunl error on macos

When trying to open Pritunl VPN tool on Windows 10, I see an error: Pritunl - Service Error [Content] Unable to communicate with helper service, try restarting computer.

Solutions tried:

  • Killing all Pritunl programs from task manager

  • Restarting computer

  • Uninstalling Pritunl, restarting pc, installing again (worked once in this case but showed an error on next start)

  • Restarting windows services

Sasha Kondrashov
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Shubham
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2 Answers2

7

Steps to solve:

  1. Press Windows + R.
  2. Type services.msc and press OK.
  3. Find service whose name is "Pritunl Helper Service".
  4. Right click and click start.
  5. Right click and click Properties.
  6. Change Startup type to Automatic.
  7. Go to Recovery tab. Set On first failure action to Restart service.
  8. Click OK.

Enjoy Pritunl.

Trang Oul
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Shubham
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    I did this on Windows 10. The service is already running but I restarted it nonetheless and changed all those options. Still getting the same error. Can anybody help? – Ankit Jain Mar 27 '19 at 07:09
  • what is the error you are getting – Shubham Mar 29 '19 at 21:10
  • Restarted service, stopped all pritunl instances, reinstalled pritunl. Still getting "Unable to communicate with helper service, try restarting" (windows) – Fantastory Jul 06 '20 at 08:07
  • @fantastory, please let me know how you fixed it. I have hard time trying to fix the same issue. – CodeForGood Jan 06 '21 at 14:16
  • Tried this. In my case it was already set to Automatic startup. Then I clicked Start button, and it started running but gave the error "windows could not start pritunl helper service on local computer" – Sandun Jun 08 '21 at 08:40
4

Re-installing Pritunl client (https://client.pritunl.com/#install) helped in my case.

Nikita Barsukov
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