Where to find RingCentral business-address email address?

Question

The following business-address endpoint

URL: /restapi/v1.0/account/{accountId}/business-address
Ref: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefGetAccountBusinessAddress

returns an email address property but it's coming back empty for me. There's no email address field on the Company Info page in the Online Account Portal UI at https://service.ringcentral.com:

Admin Portal > Phone System > Company Info > Company Address

The API Reference shows the following example response:

{
  "uri" : "https.../restapi/v1.0/account/1215058004/business-address",
  "businessAddress" : {
    "street" : "13 Elm Street",
    "city" : "Foster City",
    "state" : "CA",
    "zip" : "94404",
    "country" : "United States"
  },
  "company" : "MyCompany Inc.",
  "email" : "firstname.lastname@mycompany.com"
}

Can you tell me what config/UI element maps to the email address returned by the business-address endpoint?

Grokify · Accepted Answer · 2018-07-31T07:00:17.707

The account/business-address API endpoint email property corresponds to the following UI field in the Online Account Portal - https://service.ringcentral.com :

Admin Portal > Phone System > Company Info > Directory Assistance > Email

The fields on that page will change the businessAddress, company, and email fields in the account/business-address API endpoint.

Note: Directory Assistance is not available in the Sandbox Account and can only be viewed/updated in Production.

Here is a screenshot from this knowledge base article:

https://success.ringcentral.com/knowledge/TOCArticleRendererPkb.apexp?id=kA280000000GscW

Where to find RingCentral business-address email address?

1 Answers1