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Hello World!

I need your help in dialogflow v2.
I have to ask and get user informations like gender, last-name, first-name, maiden-name.

Diagram of my intents

List of intents

Detail of an intent

After the welcome intent, I have the Gender intent. After that, there is the last-name intent.
If the user is Mr, then we have last-name and after the first-name.
For Mme, we want the married-name. We ask if the married-name and the maiden-name are same. If not, we need the maiden-name. And at the end, we ask for the first-name.

In the first scenario, dialogflow always ask the first-name at the end.
For the second scenario, when dialogflow ask the first-name, it doesn't understand the answer.
In last scenario, when the user answer for maiden-name, dialogflow doesn't understand.

Have you got an idee to resolve this?
Thank you for your help!

Prisoner
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1 Answers1

1

use slots to collect the parameters like gender, name, etc in a single intent enter image description here

Check this issue. I have posted something that might help you. Recognizing non-English/American names have an issue with the Dialogflow.

Abhinav Tyagi
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