How to get only solved tickets using Zendesk v2 API

Question

I have been looking for hours now, however I cannot find a simple way (or any way) to get a ticket by ID or tickets by tag.

Currently, because I cannot find the above, I am checking each ticket individually to see if its solved. There must be a better way.

Please let me know if there is.

score 2 · Accepted Answer · answered Jul 19 '18 at 10:44

2

You have to use search API

You have to Hit Below Endpoint

.../api/v2/search.json?query={search_string}

And you have to use below query

query=type:ticket status:open Open tickets

answered Jul 19 '18 at 10:44

Mihir Dave

For some one in future : var totalSolvedTickets = api.Search.SearchFor("status:solved"); – confusedMind Jul 19 '18 at 11:35

1 Answers1