Getting 500 Internal Server Error while creating Eloqua form with multiple fields using Rest Api

Question

I have a requirement to support forms of Oracle Eloqua Marketing Cloud Service in my project. I was testing the rest api for forms. So when I create form with single field using the create endpoint form is created in Eloqua CMS. But when I try to create form with Muliple fields it throws 500 InternalServerError.

Endpoint: REST/2.0/assets/form

Request Body: {
"name":"ELA_Form", "elements":[ { "type": "FormField", "name": "Address 1", "style": "{\"fieldSize\":\"large\",\"labelPosition\":\"top\"}", "createdFromContactFieldId": "100006", "dataType": "text", "displayType": "text", "fieldMergeId": "36", "htmlName": "address1", "useGlobalSubscriptionStatus": "False", "validations": [] }, { "type": "FormField", "name": "Address 2", "style": "{\"fieldSize\":\"large\",\"labelPosition\":\"top\"}", "createdFromContactFieldId": "100007", "dataType": "text", "displayType": "text", "fieldMergeId": "37", "htmlName": "address2", "useGlobalSubscriptionStatus": "False", "validations": [] } ], "processingType":"externalEmail" }

Response: Internal Server Error There was an internal server error. The error has been logged with log identifier 121363909. Please provide this log identifier to technical support.

Help would be appreciated!

score 1 · Answer 1 · answered Jul 14 '18 at 22:19

You need to set unique negative integers for the id for each field. Here is an example with them added that will result in successfully creating the form:

POST /API/REST/2.0/assets/form
{
  "name": "ELA_Form",
  "elements": [
    {
      "type": "FormField",
      "id": "-1",
      "name": "Address 1",
      "style": "{\"fieldSize\":\"large\",\"labelPosition\":\"top\"}",
      "createdFromContactFieldId": "100006",
      "dataType": "text",
      "displayType": "text",
      "fieldMergeId": "36",
      "htmlName": "address1",
      "useGlobalSubscriptionStatus": "False",
      "validations": [

      ]
    },
    {
      "type": "FormField",
      "id": "-2",
      "name": "Address 2",
      "style": "{\"fieldSize\":\"large\",\"labelPosition\":\"top\"}",
      "createdFromContactFieldId": "100007",
      "dataType": "text",
      "displayType": "text",
      "fieldMergeId": "37",
      "htmlName": "address2",
      "useGlobalSubscriptionStatus": "False",
      "validations": [

      ]
    }
  ],
  "processingType": "externalEmail"
}

Getting 500 Internal Server Error while creating Eloqua form with multiple fields using Rest Api

1 Answers1