2

I created an appointment within Outlook 2013, with an attached file. I then send the appt request, making sure it's tracked. Synchronized outlook with CRM 2013 version.

Within CRM, the appointment is available linked to contact but it does not have the attached file,

Is this expected of Dynamics CRM 2013 for Outlook?

Thanks!

Hardik Nuwal
  • 73
  • 8

1 Answers1

1

Attachments for appointments are not synchronized with CRM when tracked with CRM 2013 for Outlook, but this capability has been added with CRM 2015 for Outlook or later according to Microsoft: Track Outlook appointments in Dynamics 365 for Outlook

If you’re using Microsoft Dynamics CRM 2015 for Outlook or later, you can also synchronize appointment attachments if your system administrator has enabled this capability.

Henrik H
  • 5,747
  • 1
  • 21
  • 33