How does it actually work for the intent ? cause in my program i have more than 5 intents and it just shows if i test "hello" it say 0.20 in welcome while the other is just 0 and some have 0.01 or other and adding all of them up doesn't reach 1.0, hence it goes to the welcome intent which is what i expected.
However how does this intent actually work, from the example in the website i was under assumption this is based on percentage based with 1 as the biggest value, just like a logistic regression. However this doesn't seem to be the case since the total of intent value are less than 1.0 so i was thinking this number might be a confidence value or this is just totally different number than what i thought it was ? please help