Genesys Interaction Designer Subroutine

Question

I have created subroutine to trigger stored procedure. It's published and appearing in Interactive Administrator Handler. But this subroutine is not triggering. I have tried to use debug handler from Interaction Designer Utilities. At Call time, it is not triggering.

Answer 1

After Creating Subroutine, we have to use subroutine initiator to route it. Following link is useful:

https://help.genesys.com/cic/mergedProjects/wh_iat/desktop/modify_customsubroutineinitiatorrouter_ihd.htm