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We have a setup for an outside company to send us files but on the transaction viewer i'm getting a Network Error in the Result Code column. Said company is reporting a "500 Network Error".

How can I fix this or where can i find more info about this error?

Jose Cruz
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  • Too broad. We cannot investigate for you. You need to narrow the problem down. – pawamoy Apr 11 '18 at 16:19
  • Do this messages help? -The **** AS2 system is reporting an error while attempting to deliver one or more documents to your mailbox. -Error Description: Error - 500 Error Transfer failed: 500 Error – Jose Cruz Apr 11 '18 at 17:29
  • I'm also seeing this message in the System log: 0x80c0007b - stylepolicy (b2b-default): No error rule is matched. – Jose Cruz Apr 11 '18 at 20:54

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We would need debug logs and a packet-capture - not sure if you want to put this in public space, so consider to raise a PMR with IBM Support.

AugustZ
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