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Is there such thing for eventNotification envelopeEvents to have signed event? I'm using webhook. I see 2 differents documentation here.

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Basically I needed to know when the document has been signed, but it's not ready to be downloaded yet, so I can show that the document is in Pending State on the UI.

I need this, since if the user close the docusign page, it will count as, declined or void. So I can't use that event status to trigger any event.

Note: I have it already working with webhook, for completed event. It's just sometime after the user signed everything.. It takes up to 5 minutes for the document to be available from docusign (completed event). Thus I need some way to show the user on the UI, that it is already signed, but not available yet (PENDING state)

Harts
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1 Answers1

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Instead of a signed event, DocuSign uses the Completed event.

Why: completed covers the different situations for the different types of recipients--

  • a signer recipient is complete when they sign the document.
  • a carbon copy recipient is complete when the email with the copy is sent to the recipient.
  • a certified copy recipient is complete when they positively acknowledge receipt of the copy.

Etc.

There are also two levels of webhook notification available to you:

  • You can be notified when the entire envelope is complete. This is when all the signers for the envelope have signed.
  • You can be notified when each individual recipient has completed their action. This means that you'll also be notified when non-signers have reached the complete status.
  • You can also elect to receive both sets of notifications. (And more.)

Note that envelopes don't need to have any signers. You can examine the webhook notification message and/or interrogate the envelope's status to determine exact status after you've been notified via the webhook.

Larry K
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