Twilio voice API - Send recorded message when voicemail is reached

Asked Mar 20 '18 at 13:21

Active Mar 20 '18 at 13:21

Viewed 401 times

I am using below code to place a call from agent(Web Browser interface) to customer(phone).

var response = new VoiceResponse();
var dial = new Dial(callerId: callerId,action : "https://ba2d9819.ngrok.io/voice/CallEnd");
if (Regex.IsMatch(to, "^[\\d\\+\\-\\(\\) ]+$"))
{
    dial.Number(to);
}
else
{
    dial.Client(to);
}

response.Dial(dial);

This works fine when customer picks up the call. I have a requirement to play a prerecorded audio message when customer do not pickup the call and it goes to voicemail. How can i achieve this?

asked Mar 20 '18 at 13:21

Milind Anantwar

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Have you tried using this? https://www.twilio.com/docs/api/voice/answering-machine-detection – Seano666 Mar 20 '18 at 18:18
i did. but i am not sure how can do chaining of call and playing audio when voicemail is detected. – Milind Anantwar Mar 21 '18 at 13:47

Twilio voice API - Send recorded message when voicemail is reached

0 Answers0