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I want to ask questions to the user and record his response, like a IVR bot but I want to record both audio and video of the user. Is it possible to do that with real time media calling?

I had gone through the samples, but I did not understand on how to specify when to record the audio/video.

Nicolas R
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Anita George
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1 Answers1

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IVR bots are audio-only, they do not support video. Video is supported with a real-time media bot.

A real-time media bot can record the audio and video streams (and, ideally, notify the Skype caller that it may be recording the call). We do not provide a full sample showing this scenario. There is an answer for similar question on the GitHub site:

In a 1:1 Skype video call with your real-time media bot, the bot has access to the Skype caller's audio and video. The Huebot sample shows a bot receiving the audio and video of the Skype caller. To create a recording, the bot could save the contents of audio and video media buffers to disk and use a tool like ffmpeg to process them into an MP4 file, for example. But there's no specific recording sample. Also note that the bot cannot control what resolution it receives of the Skype caller's video, and will likely get a low resolution such as 240p.

Hope this help!!

Jyo Fanidam
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  • As you can see in https://github.com/Microsoft/BotBuilder-RealTimeMediaCalling/issues/25#issuecomment-373621176 I am the same person who commented on Github. I am looking for a sample I can refer to develop an IVR type bot that can record the user video. – Anita George May 10 '18 at 04:42
  • Sorry Anita... I followed up with the Skype team and this is the only information which I received. Will update with the sample I reproduce it. – Jyo Fanidam May 10 '18 at 05:04