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We are testing out DevTest Labs and having some issues related to connectivity.

Our set up is a CentOS VM with shared IP with 3 more VMs.

We installed MongoDB with port 37017 and trying to connect to it remotely. We checked and there is no firewall enabled in the VM. We added a rule on a virtual network for port 37017 and added a rule as well on the inbound NAT rules portion.

With the above configurations, we cannot connect using RoboMongo.

Are we missing a configuration that will solve this issue?

Thanks!

Alvin De Castro
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  • Um.. It's hard to specify what the cause is. Try to use tools like [Psping](https://learn.microsoft.com/zh-cn/sysinternals/downloads/psping) to the VM with the port to troubleshoot futher. Also ,if you get any error message please update your question. – Wayne Yang Feb 28 '18 at 07:36
  • Have you confirmed that you can connect to MongoDB via localhost on port 37017 (considering the default port is 27017)? Have you checked the `bind_ip` parameter to see if you're only listening on localhost? Lastly: note that this isn't a programming question and is better suited for ServerFault, as it's all about server and network configuration. – David Makogon Feb 28 '18 at 08:54

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