From identifier for Twilio IVR incoming calls get logged as "Anonymous".
How can I set the From identifier for Twilio IVR incoming calls ?
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Can you give me a bit more detail here? What have you built? What is going wrong? When a call is placed to a Twilio number, the webhook will include a `From` parameter with the incoming caller's number. The only case it will be "anonymous" is if the caller is withholding their caller ID. – philnash Feb 27 '18 at 11:12
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@philnash we have a legacy system that uses Twilio calls from one client to another, now we need to integrate calls from IVR as well. For client calls from identifier is like "client:12" but for IVR calls its "Anonymous". Can we set the from identifier for IVR calls to something like "client:12" ? – Fahad May 14 '18 at 12:19
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So you're forwarding from your existing non-Twilio IVR into Twilio? I would guess that you need to set the forwarding caller ID in your existing system. – philnash May 14 '18 at 23:18