2.12 version. I hosted it on godaddy server. it was working fine there suddenly it stopped uploading word attachments. on localhost there is no such issue faced. I want to know where could be this problem.
Here is the screenshoot of error
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Seems the database is not enable for remote connections.
https://my.godaddy.com/help/connect-to-databases-remotely-in-cpanel-shared-hosting-16103
Iynga Iyngaran Iyathurai
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How can i enable the remote access to db on GoDaddy ? – Ali Raza Feb 13 '18 at 06:37
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I enabled direct access to db on godaddy but still facing same issue ! – Ali Raza Feb 13 '18 at 06:44
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Here is the steps to enable remote login. https://my.godaddy.com/help/connect-to-databases-remotely-in-cpanel-shared-hosting-16103 Are you using static IP ? Also u need to add your public IP. Here you can get your public IP - https://www.iplocation.net/find-ip-address – Iynga Iyngaran Iyathurai Feb 13 '18 at 07:01