Update Cmdb_ci table of one instance with respect to update of another servicenow instance

Question

We have a requirement in which we want to update the cmdb_ci table of one instance of ServiceNow with respect to the create or update in the cmdb_ci of another instance.

If someone creates or updates the ci in instance 1 the same should get reflected in instance 2.

I tried it with a scheduled job but the requirement demands it on live basis.

Answer 1

Use a REST API instead. REST documentation is available on developer.servicenow.com. To make it instantaneous, you would want to do a push from the instance on which the change occurs rather than a pull from the instance that should receive the change.