I am working in osticket version 1.10.0
I have created on custom module to update ticket priority.
I have update below tables in database of osticket priority update
1)ost_ticket for updated date , ip address ,last updated date
2)ost_ticket__cdata for priority field
3)ost_thread_event for update event of ticket
but still priority is not updated
Please anyone can tell me what thing is missing to update ticket priority in a custom way.
If I am updating it by edit ticket it is working fine but in custom way not working.