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Please help me regarding this issues. I have no idea about sharepoint admin issues.

when i'm try to start SharePoint 2013 Central Administration or share-point site so it's not start. when i checked event logs. I got error 3760.

SQL Database 'SharePoint_Config' on SQL Server instance 'xxx' not found. Additional error information from SQL Server is included below. Cannot open database "SharePoint_Config" requested by the login. The login failed.Login failed for user 'xxx\Administrator'.

Please check below screenshot.

Please suggest me and share me some link related this issues.
enter image description here

ahmed abdelqader
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Mohammad Tahir
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1 Answers1

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Does the user password expired?

For such case, you need update it.

Reference here and here.

Lee
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  • Thanks Lee for your answer , password not expired. – Mohammad Tahir Jan 29 '18 at 18:17
  • Try to logon DB server and check whether the user could access the DB, so it would help to identify the issue. – Lee Jan 30 '18 at 01:03
  • Ohh Thanks Lee, Our Administrator user not available in SharePoint Config DB. In SQL In AD user available. Can you suggest me what I do now? How can add User in Db.Please send me a link if possible. Thank you so much . – Mohammad Tahir Jan 30 '18 at 20:30