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I have a Conceptronic CIPCAM720OD, which works and records just fine. I use its own software to see the picture on my computer, and the App to see the video stream on my smartphone.

I tried streaming its output to VLC Media Player through two devices (my Windows laptop, and my Raspberry Pi with Ubuntu MATE) in the same local network, but I always get the same error in the error log:

live555 error: Failed to connect with rtsp://192.168.1.250:554/11
access_realrtsp error: cannot connect to 192.168.1.250:554
core error: open of `rtsp://192.168.1.250:554/11' failed

At first glance I thought I got the IP or the Port wrong, but then I checked in the settings of my camera's software: This is the correct IP Address (192.168.1.250) and Port number (554), and RTSP is enabled.

It still seemed like a network problem, so then I tried disabled all the routers' firewalls on my local network just to test and I get the same error.

I confirmed that the camera does offer RTSP streaming to a specific URL after reading the user manual, and even tried changing the URL to couple different ones after consulting this website, but I keep getting this in my error log.

What could I be forgetting, or what be the issue?

EDIT: I corrected the right IP address (it was .158 for the longest time, but very recently I updated it to .250 due to DHCP issues).

Now, I'm getting a login/password prompt window from VLC, that returns 401 Unauthorized when I put the correct username / password.

I made sure I inserted the correct username / password (I use the same in the camera's software, and in the camera's mobile App - I tested in both iOS and Android).

Here's what Wireshark is telling me (Note: .104 is my PC):

Wireshark's log

Here's an inspection of the 401 error:

enter image description here

PDoria
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    Is the port open at all? Use Wireshark to understand what is going on at network level. Maybe it is just a network configuration issue? Maybe the camera expects some specific headers (I've seen cameras that require specific `User-Agent` values to work). Wireshark should help. – Rudolfs Bundulis Jan 30 '18 at 18:00
  • Gonna try that. I already made sure that the port is open (in the camera's software server settings) and even tried disabling the firewall to ensure it wasn't blocking. – PDoria Jan 31 '18 at 02:10
  • Ok, so I made a mistake - .158 was the old IP. I had changed (very recently) it due to DHCP problems in my LAN, but forgot. I also followed your advice and checked out Wireshark. I updated the original post with more details. – PDoria Feb 01 '18 at 12:50
  • One more thing: I'm actually trying to get Ubuntu Motion to run with this camera. I figured connecting it to VLC should be the first step (to get its net url & address info). – PDoria Feb 01 '18 at 12:53

1 Answers1

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So, I followed Rudolfs's suggestion and traced the correct URL from the Wireshark logs.

As it turns out, the correct IP address is NOT the one given in the manual, or in this website, but instead was this one:

rtsp://192.168.1.250:554/live/ch0

Now everything is up and running correctly.

Thanks to Rudolfs for the help and time spent!

PDoria
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