I am trying to create a data file for my application with XML as input and map it to my HP Exstream variables. But when I am trying to save the file it is giving me error "No customer-level tag specified! Engine will not process.". I am not sure how to resolve this error. There is no customer level information I want in my input. Can anyone explain what is this error and how to resolve it?
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What HP Exstream is telling you is that you have not defined a tag that will allow Exstream to know when a customer begins and ends. This does not have to be a tag that says <customer-level>
, but rather the tag you are using in the XML to determine where a customer begins and ends.
When you are using an XML file as input, you may be dealing with multiple customers take this for example:
<item>
<address>
<line>a</line>
<line>b</line>
</address>
<body>Hello World</body>
</item>
<item>
<address>
<line>c</line>
<line>d</line>
</address>
<body>Hello Universe</body>
</item>
I would be using the <item>
tag to tell HP Exstream where my customer begins and ends.
You can choose the customer tag in the properties of the tags.

SaggingRufus
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Thanks so much. This was really helpful. – Namy HP-Extream Feb 08 '18 at 20:45