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I found this document that describes how to use the Machine Detection feature:

https://www.plivo.com/docs/getting-started/machine-detection/

but from what I understand it's for calls made using the Call API.

What about the JavaScript (Browser) SDK? I haven't found how to do it from the browser. There is no parameters related to machine detection in the documentation for <Dial>.

I'm using the Browser SDK to make outbound calls. When Plivo calls my Answer URL I provide an XML with a <Dial> inside to make the actual call. I would like to detect if this call is answered by a machine.

Is it possible? Does somebody have an example?

szx
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1 Answers1

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Plivo Sales Engineer here.

You could use the ConfirmKey and ConfirmSound in the Dial XML to detect if the call was answered by a human or a machine. The ConfirmSound URL can use Speak or Play verbs. Here is an example of this.

Please raise a support ticket with us for further assistance.

Ramya Raghu
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