IntelliJ Start Failed on Mac OS after Update

Question

I just update the IntelliJ IDEA a few minutes ago and now I got the error below when start de software.

ERROR:

Internal error. Please report to http://jb.gg/ide/critical-startup-
errors

java.lang.ClassNotFoundException: com.intellij.ide.plugins.PluginManager
at com.intellij.util.lang.UrlClassLoader.findClass(UrlClassLoader.java:222)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:348)
at com.intellij.ide.Bootstrap.main(Bootstrap.java:36)
at com.intellij.idea.Main.main(Main.java:78)

INTELLIJ IDEA Version 2017.3.2 (IC-173.4127.27)

MAC OS YOSEMITE Version 10.10.5

Anyone have a clue about how to fix this?

Thank you!

Please do what the error message tells you to do, and contact JetBrains support. — C-Otto, Jan 22 '18 at 13:03
@MarcosLeonel: Could you add a link to the ticket you created? Could be useful for people googling the error message and arriving here. — Henrik Aasted Sørensen, Jan 22 '18 at 13:33
The support answer said exactly what @Herter said: "If after restart issue remains, please re-install from https://www.jetbrains.com/idea/download/ " — Marcos Leonel, Jan 22 '18 at 13:48
@Henrik Request (#1220615): https://intellij-support.jetbrains.com/hc/requests/1220615 — Marcos Leonel, Jan 22 '18 at 13:54

Linora · Accepted Answer · 2018-01-22T13:49:55.453

1

I suggest reinstalling IDEA. Perhaps download the installer from their website first from http://www.jetbrains.com/idea/download/index.html

The issue is most likely cause by the update screwing up the rights of some of the files. It is probably possible to fix this, but a reinstall is easier and faster so just do that.

edited Jan 22 '18 at 13:49

answered Jan 22 '18 at 13:13

Linora

10,418
9
38
49

IntelliJ Start Failed on Mac OS after Update

1 Answers1