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I am not a programmer but I am somewhat technically inclined. I have successfully built a Gupshup web widget bot and installed on a website. Due to my lack of programming knowledge I can not gain access of the conversation data that transpired on the chatbot. I would like to access the data for further processing/parsing so I can get the information into Zoho CRM Database Via Zapier system. Please share any thoughts.

Juha Syrjälä
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Jeffrey Levito
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1 Answers1

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There are two ways you can access the conversational data

  1. Logs provided by Guphsup - You can go to your dashboard and then click on the logs link corresponding to your bot. enter image description here
  2. Use an analytics platform like dashbot.io - You can go through this guide to understand how to connect dashbot and Gupshup.
Shreyans
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