I'm having a problem that, at this moment, I don't even know how to investigate properly. Any recommendations on how I can get more information are welcome and appreciated.
My company sells a product with a WinXP PC at its core. One of the product's tasks is being able to start a video player on demand -- VLC, in this case. (To be specific, VLC 0.8.6d; it's several years out of date, but upgrading is problematic for a few reasons.) The application responsible for starting the player and performing many, many other tasks is written in Java.
I have a test rig sitting next to my desk. It used to work just fine. But for some reason, it now gives a "Send Error Report" window when the Java app tries to start VLC: "VLC media player has encountered a problem and needs to close...." You know the one.
Clearly, I've done something that buggered things up. Problem is, I know neither what it could be nor how I would go about fixing it.
Stuff I know:
- It's not a code bug. I run the same software on my development desktop machine, and it doesn't have this issue.
- It's not the VLC install, nor is it a malformed video file. When I capture the command used to start it from Java and manually enter that command from a "cmd" window, it works fine.
- It's not that sneaky bastich bug where Java punishes you if you don't manually drain STDERR and STDOUT when making a system call. I've got that covered.
- I'm not getting any error messages or output when it fails; it just fails and gives me that pop-up window.
I'm stumped. Recommendations for either what it could be or how I can figure out what it is are very welcome.