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The catalog page in IBM Cloud Private is empty, and the following error message is in the helm-api pod logs:

'ERROR' 'getChartsFromRepo(recursive) error: getaddrinfo EAI_AGAIN raw.githubusercontent.com:443’

How do I fix this?

Damien Gu
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K. Alexander
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2 Answers2

2

There might be a bad IP Address for the DNS server in the /etc/resolv.conf and /etc/network/interfaces files.

  1. In the /etc/network/interfaces file, replace the dns-nameservers parameter value with 8.8.8.8, or your DNS server's IP address. in
  2. In the /etc/resolv.conf file, replace the name server value with 8.8.8.8, or your DNS server's IP address.
  3. From the IBM Cloud Private UI, open the Deployments page, and delete the dns-kube pod.

Once that pod is recreated, you should be able to view Helm charts in the catalog.

K. Alexander
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0

I faced the same problem for IBM CAM 3.1.2 and IBM Cloud Private 3.1.2 installation (offline installation). Helm charts not appeared in the Catalog page.

I solved the problem by manually deleting the below Helm charts: (Go to IBM Cloud Private web console, Manage > Helm Repositories)

ibm-charts
ibm-community
ppc64le-isv-charts
ibm-charts-public

(You can delete them by clicking the icon ・・・ on the right side, then click delete)

After all of the above charts deleted, go to Manage > Helm Repositories > Sync repositories. Then, go to Catalog, and you will find some available charts (eg: ibm-cam, etc)

fahmifahim
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