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The requirement is to invoke a shell script/.bat file on some action done on BMC remedy's incidents. After some research, it looks filter is the answer. But, on BMC remedy GUI, can't find any link to create a filter.

Update: BMC Doc link

Where is the link to create filter on BMC GUI ?? Have logged in as admin too.

TylerH
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Vijay Kumar Chauhan
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1 Answers1

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If the link is right, you are using Remedy 8.1 version. You need the BMC Remedy Developer Studio tool to create a filter.

Then in the filter you have to add an "run process" action with the unix or window command that runs the script.

MikelMats
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