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I can't get my bot approved on Kik because of the following reason:

Your bot failed to respond to messages of the following types: start-chatting, video

I'll probably fix the start-chatting, but the video part is weird.

In other channels (e.g. Facebook Messenger) my bot intercept the video and can responds to it, but on Kik, it seems like I get no message at all when the user sends a video message.

Anyone familiar with that issue? Any help would be appreciated. I'm using the Node.Js SDK.

Tal Yaari
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1 Answers1

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I solved it. My bot service is running on Azure, and after 20 minutes of inactivity, the server is becoming idle and the response is delayed in about 15 seconds.

Tal Yaari
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