I have created call flow using lambda integration and publish. I am not getting from where I should attached newly created call flow to routing profile.
Regards, Mitesh
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Routing profiles are associated with queues, not a particular contact flow. Find out which queue(s) your contact flow is placing callers into and then add those queues to a routing profile. From there, assign the routing profile to agent(s) to handle those calls.
Peter M
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