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I am working on Netsuite and I'm new to it, so I need help. After creating roles and assigning a user to that specific role, I want to assign them to an application created using the integration record. When I wanted to create an access token, after selecting the application in the application name drop down, I am not finding any users or roles in the user drop down box and the role drop down box:

https://i.stack.imgur.com/cNq6u.jpg

This is where I am facing the problem. So I need a solution to select users in the drop down box.

stealthyninja
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Sharoh Vignesh
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  • I'm having the same exact problem. I AM able to select the user if I use the search tools, but the role selection remains empty. I have triple checked the role's settings, and that my user is associated with the role. I can;t seem to find any definitive reason for why I can't see it though. – dmarra Feb 26 '19 at 16:56

3 Answers3

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This link tells you all you need to know about setting up TBA and the correct basic permissions needed: Token Based Authentication

Your user needs to have a role assigned to it with the following basic permissions:

  • User Access Token: Full
  • Access Token Management: Full
  • Web Services: Full

Once this role has been assigned to your user, the user will be available for selection when creating a token.

Charl
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Go to the role you have setup for this OAuth and click Permissions tab > Setup and make sure User Access Tokens permission is there.

Erick Smith
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  • yes i did that. but still the same. i am not getting any user or role in the dropdown. i think i hav to add user and roles to the application "My App for TBA". but i dont know how. – Sharoh Vignesh Nov 02 '17 at 06:56
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Here are the docs for setting up TBA roles. Maybe you are missing one of the permissions?

Getting Started with Token-based Authentication

w3bguy
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