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Currently having issues with hyperlinks: Throughout the day hyperlinks will not work because www is not added to the URL and then randomly 20-30 minutes later the issue will be fixed.

My Concrete Environment:

Core Version - 8.2.0
Version Installed - 8.2.0
Database Version - 20170711151953

concrete5 Cache Settings

Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

Server Software

Microsoft-IIS/8.5

Server API

cgi-fcgi

PHP Version

7.1.8

PHP Extensions

bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, fileinfo, filter, gd, hash, iconv, intl, json, ldap, libxml, mbstring, mcrypt, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, Phar, readline, Reflection, session, SimpleXML, SPL, standard, tokenizer, wddx, wincache, xml, xmlreader, xmlwriter, zip, zlib

PHP Settings

max_execution_time - 10240
log_errors_max_len - 1024
max_file_uploads - 500
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 4096M
post_max_size - 1000M
sql.safe_mode - Off
upload_max_filesize - 1000M
ldap.max_links - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - no value
session.gc_maxlifetime - 7200
wincache.maxfilesize - 2048
wincache.ttlmax - 1200
cramopy
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Steven Paluch
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  • Have you set canonical URLs in the Concrete5 settings ? Dashboard -> System and settings -> SEO -> URLs ( dashboard/system/seo/urls )... Be sure to check 'URL redirect' . Setting the basic URL in Concrete5 will force a redirect to the domain URL you defined and search engines like it if you redirect to a preferred domain URL (either with or without www) . – Jozzeh Oct 27 '17 at 12:04
  • I did not. The puzzling thing to me is why does it sometimes add www and 20-30 minutes later it does not? – Steven Paluch Oct 27 '17 at 22:02
  • I am having IT make sure that both susd.org and www.susd.org work, but I still need to figure out why Concrete is randomly not adding the www. Now I did just try to add https://www.susd.org as canonical and it did not fix the issue. – Steven Paluch Oct 27 '17 at 22:22
  • Another thing, if I am logged into Concrete, the links issues are not present, the www has been added to the link. – Steven Paluch Oct 27 '17 at 22:26

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