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I've built and published an instant app for my company but it doesn't work on my own Pixel XL, my wife's Pixel XL, my manager's Pixel XL, or his girlfriend's Pixel XL. We see the instant app "speed bump" window (its just blank with spinner) popup very very briefly for under half a second then it offloads to the website. All of our phones properly identify buzzfeed tasty as an instant app in Google search but the behavior is the same. We have tried a number of different known instant apps and none of them work. All devices are running Oreo.

We have verified we are running the latest Play Services. We have toggled instant apps on and off multiple times. Chrome, Play Store, and Play Services for Instant Apps are fully installed and up to date.

For testing I used a Galaxy S7 Edge (Nougat) that worked flawlessly. We have verified that the published instant app shows up for other Galaxy S7 users.

It's a shame that Google's own devices are having the most problems running their own latest and greatest services.

Any idea what the problem could be?

Josh Logier
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  • Josh, do you see anything interesting in logcat when it bounces to web from the speedbump? – zavidovych Oct 12 '17 at 18:54
  • 4710-4710/? I/cr_InstantAppsHandler: Disabled for Android O+ – Josh Logier Oct 12 '17 at 20:00
  • For some reason after disabling and re-enabling Instant Apps it worked. I had tried that many times over the past few weeks without success. Maybe a rogue Play Services update since then? – Josh Logier Oct 12 '17 at 20:13
  • Thanks for the follow up. Regarding "I/cr_InstantAppsHandler" logs, which Chrome version(s) do you have on device? – zavidovych Oct 12 '17 at 23:39
  • Running Chrome 61.0.3163.98 – Josh Logier Oct 13 '17 at 21:20
  • For future issues, you can grab a fresh bugreport ( https://developer.android.com/studio/debug/bug-report.html#bugreportadb; logcat -c, reproduce the event, then capture), then submit it to: https://issuetracker.google.com/issues/new?component=316045&template=1018787 – Prags Nov 08 '17 at 04:50

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